St. Regis Hotels & Resorts
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Job Description Making calls to Leads provided to provide information about Jewellery according to SOPs provided.
Empathetic communication shall be important as you shall be speaking to clients Keep records of client interactions, record details of inquiries and comments, as well as actions taken in Present CRM.
Follow up to ensure that appropriate actions were taken on clients' requests Relation Building ability with our Exciting client for Upsell.
Aim of call:
Convincing the leads into sale closed with the help of a store person, and the ability to make customers visit once in a store for seeing their desired jewellery.
Coordinate with the respected store and inform them customer requirement with details discerption Handling Social media DM, Comments, and other activities which help to increase positive customers Candidates should have good communication skills in Hindi and English
Empathetic communication shall be important as you shall be speaking to clients Keep records of client interactions, record details of inquiries and comments, as well as actions taken in Present CRM.
Follow up to ensure that appropriate actions were taken on clients' requests Relation Building ability with our Exciting client for Upsell.
Aim of call:
Convincing the leads into sale closed with the help of a store person, and the ability to make customers visit once in a store for seeing their desired jewellery.
Coordinate with the respected store and inform them customer requirement with details discerption Handling Social media DM, Comments, and other activities which help to increase positive customers Candidates should have good communication skills in Hindi and English
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