Sr. Technical Writer
Published date: 2026/11/08
- Location: Bengaluru, Karnataka, India
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Sr. Technical Writer
Req id: 32257
Bangalore, KA, IN
OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
The Opportunity:
OpenText is seeking a talented, personable technical writer who contributes to the SMB Technical Writing team by creating sophisticated technical content for a variety of software products. As a senior technical writer at OpenText, you create content, contribute to department innovations, mentor writers, and produce professional content on various platforms. As a customer advocate, you participate in the planning process and help define the product content requirements.
You Are Great At:
• Producing high-quality, clear, accurate, and complete content (online help, UX, tooltips, how-to
• videos etc.) with no errors, within established deadlines.
• Organizing and prioritizing tasks and have exceptional analytical skills.
• Managing multiple projects and deliverables.
• Assisting and mentoring other writers and participating in content reviews.
• Working in an Agile development environment while gathering information for a writing
• assignment from a variety of sources, including development, QA, UXD, and product
• management.
• Researching and learning new technologies in Technical Communications.
What It Takes:
• University degree (BA or MA) in English, Technical Communications, Creative Writing, or
• equivalent degree with 5 - 8 years technical writing experience.
• Exceptional English and communication skills. Experience writing using a corporate style guide
• and defining documentation processes.
• Exceptional knowledge of content/help authoring tools: Madcap Flare, Adobe RoboHelp, etc.
• Sound knowledge of XML, HTML, and CSS.
• Some knowledge of the following software development tracking tools: JIRA, TFS, etc.
• Experience with video production, such as video design, editing, script writing, quality
• assurance, and post production releases.
• Experience in writing content for localization is required.
• Experience with version control and deployment software
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com.
Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles
Sr. Technical Writer
Req id: 32257
Bangalore, KA, IN
OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
The Opportunity:
OpenText is seeking a talented, personable technical writer who contributes to the SMB Technical Writing team by creating sophisticated technical content for a variety of software products. As a senior technical writer at OpenText, you create content, contribute to department innovations, mentor writers, and produce professional content on various platforms. As a customer advocate, you participate in the planning process and help define the product content requirements.
You Are Great At:
• Producing high-quality, clear, accurate, and complete content (online help, UX, tooltips, how-to
• videos etc.) with no errors, within established deadlines.
• Organizing and prioritizing tasks and have exceptional analytical skills.
• Managing multiple projects and deliverables.
• Assisting and mentoring other writers and participating in content reviews.
• Working in an Agile development environment while gathering information for a writing
• assignment from a variety of sources, including development, QA, UXD, and product
• management.
• Researching and learning new technologies in Technical Communications.
What It Takes:
• University degree (BA or MA) in English, Technical Communications, Creative Writing, or
• equivalent degree with 5 - 8 years technical writing experience.
• Exceptional English and communication skills. Experience writing using a corporate style guide
• and defining documentation processes.
• Exceptional knowledge of content/help authoring tools: Madcap Flare, Adobe RoboHelp, etc.
• Sound knowledge of XML, HTML, and CSS.
• Some knowledge of the following software development tracking tools: JIRA, TFS, etc.
• Experience with video production, such as video design, editing, script writing, quality
• assurance, and post production releases.
• Experience in writing content for localization is required.
• Experience with version control and deployment software
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com.
Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles
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