Sr Tech Associate

Job Description:

Overview

Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.

BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Process Overview

GMOMO Access Management SPOC shall be responsible for working on administering user access for GMOMO Application access and protecting information residing on Bank's domain and platforms. He/ She will facilitate requests with Lines of Business in the Bank to ensure the access requests are performed to meet process SLA.

Job Description

The individual is responsible for provisioning/de-Provisioning application access for applications on boarded to ARM – Enterprise within the supported Line of Business.

Responsibilities

• Access Provisioning and De-Provisioning - Performs user id administration (additions, modifications, deletions) for operating systems and in-house application based on information contained on access administration forms, or pre-defined Role Based Access Control definitions

• Profile maintenance - Perform Data Clean-up, profile changes, group changes, application changes) on role based profiles.

• Application Access Termination – Perform access De-provisioning of users who have left the organization or transferring to/from other hierarchies.

• Incident Management – Basic application access related issues on Login issues, Password issues, Access Locked/Disabled

• Access Review & Revocation Repository – Performs reviews & inactivity cleanup for users on various applications/platforms

• Audit Reports and Inactive users report - Performs inactivity cleanup for users on various applications

• Process building/ Re-Engineering skills - Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies, process improvements & automations.

• Risk Management - Review and Monitor the process for risk evaluation and reduction along with audit readiness

Requirements

Education: B.E. / B. Tech/M.E. /M. Tech/B.Sc./M.Sc./BCA/MCA (prefer IT/CS specialization)

Certifications, If Any: Not Mandatory

Experience Range: 2 Years

Foundational skills:
• Good Understanding of Identity and Access Management concepts(IAM)
• Experience in Mainframe & MS Office (Access, Word, Excel, Power Point, Outlook etc.) applications
• Analytical and organizational skills
• SQL experience
• HTML ASPX
• Run and create SQL queries to perform data analytics
• Experience in Microsoft SharePoint
• Process intensive work & detail oriented

Desired skills:
• Experience working in a production environment with emphasis on customer service preferred, while maintaining security standards and integrity

Work Timings: Rotational Shift (05:30 a.m. to 03.30 AM.). Must be shift flexible and work weekends or holidays as required