Sr Manager Process Excellence PEX-Must be a BlackBelt
Published date: 2026/11/10
- Location: Rajasthan(+2 others), Jaipur , India
Job locations available at Mohali, Jaipur and Indore.Immediate opening for Sr Manager Process Excellence for a Leading International BPO at Mohali, Jaipur and Indore.12-16 Yrs experience Candidate should be from Reputed International BPO'S only and worked on different domains.Must have in-depth knowledge of Business Process outsourcing (BPO) processes(Inbound, outbound and Data Processes). Preference to candidates who have supported F&A, Travel, Banking and/or Healthcare processes in PEX capacityOPEN TO RELOCATE TO EITHER JAIPUR, MOHALI AND INDOREFUNCTIONAL/ OPERATIONAL:- Certified lean Six Sigma Black Belt- Should have expert knowledge be Six Sigma and Lean Techniques- Experience in Project management, preferably PMP or Prince- Must have in-depth knowledge of Business Process Mapping and Modeling (Business Process Re-engineering)- Knowledge in RPA opportunity identification and deployment- Ability to build and drive Transformation road maps across large estates by seeking stakeholder buy ins and clear ROI showcasing.- Bachelors or higher education degree with overall 12-16 years experience with minimum of 10 yrs of experience in Process Improvement(PEX) role- Should have worked on multiple client (International & domestic) collaborated project (client engaged). Role requires active engagement with internal and external stakeholders.- Possess speed to delivery.- Ability to collaborate and challenge in a consultative style.- Solution Oriented and contribute towards RFPs, outsourcing opportunity assessments- Work across multiple projects and time-zones concurrently juggling multi-dimensional deliverables - both as sole contributor and team deliverables- Possesses outstanding analytic and problem solving skills as well as a strong ability to dissect up from business requirements and realize true business need in order to identify opportunities.- Excellent communication skills and exposure to International assignments and/or client engagement with the ability to communicate at all levels. Excellent writing and reporting skills in order to transform the conversations and the current working procedures into a documented business outcome notes.- Analytical bend of mind to understand the business needs and the workflow of the management and the administration tasks.- Must have in-depth knowledge of Business Process outsourcing (BPO) processes(Inbound, outbound and Data Processes). Preference to candidates who have supported F&A, Travel, Banking and/or Healthcare processes in PEX capacity
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