Sr Insurance Associate Metlife

Published date: 2024/01/10
  • Location: Jaipur, Jaipur , India
Data entry
Utilize various systems/applications to assess a situation to determine an appropriate course of action.
Essential Functions
Ensure that the process transactions are processed as per Desktop procedures (L3 & L4).
Ensure that the assigned targets are met in accordance with SLA and Internal standards to achieve business results .
Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence, thus contributing to overall customer satisfaction .
Ensure adherence to established attendance schedules.
Interpret correspondence to identify customer needs and expectations.
Document policy file to reflect the reason why it needs to be routed back to U.S.
Manage multiple tasks and deadlines; plans and organizes time and priorities to achieve business results.
Assist others with work in order to assure attainment of department objectives.
Work as a team member to meet company s objectives while demonstrating core values and meeting key measures.
Comply with regulatory requirements in prioritizing and completing work assignments.
Company Name: Sr Insurance Associate Metlife

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