Sr. Executive, Operations
Published date: 2026/11/09
- Location: Mumbai, Maharashtra, India
Job Description:
1. Making PI and raising it to the clients.
2. Ensuring adequacy of sales related materials in stores.
3. Preparing relevant documentation and ensuring timely delivery of products to client in coordination with the stores and logistics team.
4. Responding to complaints from customers and give after sales support when requested.
5. Maintaining and expand interrelationships with existing clients, thus enhancing the business
6. Handling of processing of all orders with accuracy and timeliness.
7. Client Servicing: To be the SPOC for clients on operational issues, and ensure timely deliverables to the Client.
8. Following up with the clients for the pending payments.
9. Customer Feedback: Coordinating with teams to develop marketing strategies and provide customer feedback to the product team.
10. MIS Maintenance: Managing the customer data and maintaining regular MIS reports.
11. Maintaining records for the products sent and monetary contracts of the clients.
Job Types: Full-time, Regular / Permanent
Salary: Up to ₹300,000.00 per year
Benefits:
Provident Fund
Schedule:
Day shift
Supplemental pay types:
Yearly bonus
Ability to commute/relocate:
Mazagaon, Mumbai - 400010, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
Operations: 2 years (Preferred)total work: 2 years (Preferred)
Speak with the employer
+91-XXXXXXXXXX
1. Making PI and raising it to the clients.
2. Ensuring adequacy of sales related materials in stores.
3. Preparing relevant documentation and ensuring timely delivery of products to client in coordination with the stores and logistics team.
4. Responding to complaints from customers and give after sales support when requested.
5. Maintaining and expand interrelationships with existing clients, thus enhancing the business
6. Handling of processing of all orders with accuracy and timeliness.
7. Client Servicing: To be the SPOC for clients on operational issues, and ensure timely deliverables to the Client.
8. Following up with the clients for the pending payments.
9. Customer Feedback: Coordinating with teams to develop marketing strategies and provide customer feedback to the product team.
10. MIS Maintenance: Managing the customer data and maintaining regular MIS reports.
11. Maintaining records for the products sent and monetary contracts of the clients.
Job Types: Full-time, Regular / Permanent
Salary: Up to ₹300,000.00 per year
Benefits:
Provident Fund
Schedule:
Day shift
Supplemental pay types:
Yearly bonus
Ability to commute/relocate:
Mazagaon, Mumbai - 400010, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
Operations: 2 years (Preferred)total work: 2 years (Preferred)
Speak with the employer
+91-XXXXXXXXXX
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