Sr. Executive – Customer Support

Should be able to handle customer queries for loan requirements, eligibility including finalization, liaison with banks and Home Loan finance companies etc.
Working of loan eligibility of Customers particularly the self-employed customers but not limited to them
Follow up with customers for KYC and loan eligibility documents.
Should be able to prepare cash receipts after bifurcation of principal amount and service tax.
Maintenance of Customer booking Records in CRM system, their accounts, statutory receipts from a customer like GST, Stamp Duty, registration charges, legal charges etc.
Working knowledge of TDS and Service taxes as applicable. To calculate month-end demand from customers and updation of receipts from them.
Attending to queries of Customer regarding their payments, dues, interest calculation, home loan, and other related queries
Coordinating with Home finance companies for project approval and home loan approval of customers might have to visit the bank for the loan process if stuck or delayed.
Any other assignments were given by management from time to time.

Key Skills :
Sr.executive
Costomer Support
Customer Relationship
Customer Co-ordination
Company Profile
Everyone deserves a lifestyle celebrates everyday living. A lifestyle that ensures the well-being of your family. A lifestyle that truly makes you come alive. But only a select few can afford it. Wouldn’t it be nice if lifestyle were made affordable too? The Company is committed to develop large integrated townships inspiring active and healthy living. These townships shall offer modern day convenience and comforts at affordable terms, which until now, were reserved for the privileged few.
The Company promises to create lively and recreational spaces that scale new heights of comfort, style and conveniences in living spaces.