Sr Executive- Customer Relationship
Published date: 2026/11/06
- Location: Noida, Uttar Pradesh, India
• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with managers in the organization to plan strategically.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM programs.
• Knowing your competition and strategizing accordingly
• Lead distribution/management
• Database Management
• Lead churning
Customer Relationship Manager Requirements
• A bachelors degree in administration or a related field.
• A minimum of 2 years experience.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• Superior product knowledge.
• Maintain a positive attitude focused on customer satisfaction.
This job is provided by Shine.com
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with managers in the organization to plan strategically.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM programs.
• Knowing your competition and strategizing accordingly
• Lead distribution/management
• Database Management
• Lead churning
Customer Relationship Manager Requirements
• A bachelors degree in administration or a related field.
• A minimum of 2 years experience.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• Superior product knowledge.
• Maintain a positive attitude focused on customer satisfaction.
This job is provided by Shine.com
0 page views
Related listings
-
Field Operations Executive | Noida |Operations ExecutiveRentokil Initial: Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving in...2026/11/06
-
Operations ExecutiveOperations ExecutiveWe are looking for a young dynamic candidate who will be able to travel and manage company operations in different regions of UP, Delhi and Uttarakhand. This will involve travelling. Job Type: Full-time Salary: ₹10,000.00 - ₹13,500.00 per month Sched...2026/11/06
-
Operations ExecutiveOperations ExecutiveWe are looking for a young dynamic candidate who will be able to travel and manage company operations in different regions of UP, Delhi and Uttarakhand. This will involve travelling. Job Type: Full-time Salary: ₹10,000.00 - ₹13,500.00 per month Sched...2026/11/06