Sr Customer Service Executive - Network Operations & Support
Published date: 2024/01/10
- Location: Bengaluru, Karnataka, India
Key Responsibilities
Has enough knowledge within Fiber O&M to allow them to apply their knowledge efficiently and work productively with broad instruction.
Sound knowledge of Tool like OTDR, Splicing machine, Power, Meter, Cable locator is mandatory.
Regularly participate in important projects or activities as a full contributing team member, is able to proactively identify important issues or risks, seeks the appropriate level of guidance and advice to ensure delivery of quality outcomes.
Fiber Operational role which is responsible for delivering results that have direct impact on the achievement of results within Service Assurance.
Works under direct supervision.
Able to identify problems and provide inputs to improve, change or adapt existing methods and techniques drawing from personal experiences and feedback.
Actively acquires more complex skills, techniques, operating practices, knowledge of abstract concepts in order to progress toward full proficiency in the field of specialization.
Has skills and knowledge that will allow them to adapt to effectively deal with unfamiliar issues, challenges, problems within their field of specialization. Good knowledge in OFC Networks
Has enough knowledge within Fiber O&M to allow them to apply their knowledge efficiently and work productively with broad instruction.
Sound knowledge of Tool like OTDR, Splicing machine, Power, Meter, Cable locator is mandatory.
Regularly participate in important projects or activities as a full contributing team member, is able to proactively identify important issues or risks, seeks the appropriate level of guidance and advice to ensure delivery of quality outcomes.
Fiber Operational role which is responsible for delivering results that have direct impact on the achievement of results within Service Assurance.
Works under direct supervision.
Able to identify problems and provide inputs to improve, change or adapt existing methods and techniques drawing from personal experiences and feedback.
Actively acquires more complex skills, techniques, operating practices, knowledge of abstract concepts in order to progress toward full proficiency in the field of specialization.
Has skills and knowledge that will allow them to adapt to effectively deal with unfamiliar issues, challenges, problems within their field of specialization. Good knowledge in OFC Networks
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