Sr Customer Service Executive

Published date: 2024/01/10
  • Location: Chennai, Tamilnadu, India
Job Family Descriptor

Job description for Sr. Executive in Teleport Chennai .
• Operations & Maintenance of Teleport NOC, 24/7 support.
• Operations & Maintenance of Satellite Earth stations
• Installation, configuration & Maintenance of TV, RF, CDN and Network Equipment.
• Commissioning of satellite TV carriers
• Monitoring of TV & CDN Carriers and Channels
• Co-ordination with Media and CDN internal customers and Satellite Operators
• Co-ordination with Operation Support teams like Projects M&L, Power, AC, Facility & Security
• Reports Preparation. Broad outline of the Role

Job description for Sr. Executive in Teleport Chennai .
• Operations & Maintenance of Teleport NOC, 24/7 support.
• Operations & Maintenance of Satellite Earth stations
• Installation, configuration & Maintenance of TV, RF, CDN and Network Equipment.
• Commissioning of satellite TV carriers
• Monitoring of TV & CDN Carriers and Channels
• Co-ordination with Media and CDN internal customers and Satellite Operators
• Co-ordination with Operation Support teams like Projects, M&L, Power, AC, Facility & Security
• Reports Preparation. Purpose - Broad objective of the role

Job description for Sr. Executive in Teleport Chennai .
• Operations & Maintenance of Teleport NOC, 24/7 support.
• Operations & Maintenance of Satellite Earth stations
• Installation, configuration & Maintenance of TV, RF, CDN and Network Equipment.
• Commissioning of satellite TV carriers
• Monitoring of TV & CDN Carriers and Channels
• Co-ordination with Media and CDN internal customers and Satellite Operators
• Co-ordination with Operation Support teams like Projects, M&L, Power, AC, Facility & Security
• Reports Preparation. Operating Network - Key External

Operating Network - Key Internal

Size and Scope of Role - Financial

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Size and Scope of Role - Other size parameters

Minimum qualification & experience

Other knowledge/skills

Key Responsibilities

Technical Competencies

Knowledge / Skills

Job Segment: Facilities, Customer Service, Operations
Company Name: Tata Group

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