Sr. Customer Service Executive

The Position is for a Diamond Company in the USA. The employee shall be Providing customer support to existing customers of the company for their further requirements. He will also support existing customers with their querries

Responsibilities and Duties

We do not offer Work from home (WFH), its Ahmedabad office based job

He/She will be dialing to Diamond businesses across the USA (B2B)
An excellent communication skill is a must to handle USA B2B business calling
He / She will be interacting with the decision-maker of prospective customers directly.
An aggressive customer support and mild touch of sales approach is also needed
Shift shall be USA shift
An experience for International customer support is must
He / She will also be calling to hot / Warm leads to check their requirements.
He /she will also chasing memos on sale or return basis and call for over due invoices as well
The position may and may not involve incentive depeding upon the sales related tasks assigned.
We do not offer Work from home (WFH), its Ahmedabad office based job

Key Skills
Lead Generation, B2B Customer support
Required Experience and Qualifications

At least 1-year Experience in working with USA projects is a must
Experience has to be in International customer support
Benefits

We do not offer Work from home (WFH), its Ahmedabad office based job

The person selected once performs very well, shall raise to the position of Team Leader very quickly and shall fetch unbelievable remuneration in the short term. What is needed.... an aggressive marketing approach and strong convincing and communication skills as he will be working for a USA-based Diamond company. We will offer permanent work from home for deserving candidates.

Job Types: Full-time, Commission

Salary: ₹25,000.00 - ₹38,000.00 per month + attractive Incentives

Job Types: Full-time, Regular / Permanent

Salary: ₹30,000.00 - ₹40,000.00 per month

Benefits:

Internet reimbursement
Schedule:

Night shift
Supplemental pay types:

Commission pay
Performance bonus
Experience:

International customer support: 1 year (Preferred)