Sr. Associate
Published date: 2026/11/07
- Location: Channai, Tamilnadu, India
Team Manager / Service Delivery Manager
Qualification:
Graduate /Post Graduate preferably MBA graduates
Responsibility:
Business / Customer:
-
• Certify controls laid down by the business to ensure successful audit by client and external party.
• Interact with customers (internal / external) and keep stakeholders appraised of the process performance.
• Create status reports for customers (internal/external).
• Manage and resolve escalations and issues raised by customers and process specialists.
• Ensure adherence to Quality norms and procedures.
• Identify & drive opportunities not limited to Cost Optimization, Process Excellence to enhance service delivery.
• Provide client/process related MI reports.
• Interface with the management both in terms of cascading messages from senior management and putting into practice strategy or modifications required for the process based on decisions taken.
• Identify & drive opportunities to enhance customer experience.
Qualification:
Graduate /Post Graduate preferably MBA graduates
Responsibility:
Business / Customer:
-
• Certify controls laid down by the business to ensure successful audit by client and external party.
• Interact with customers (internal / external) and keep stakeholders appraised of the process performance.
• Create status reports for customers (internal/external).
• Manage and resolve escalations and issues raised by customers and process specialists.
• Ensure adherence to Quality norms and procedures.
• Identify & drive opportunities not limited to Cost Optimization, Process Excellence to enhance service delivery.
• Provide client/process related MI reports.
• Interface with the management both in terms of cascading messages from senior management and putting into practice strategy or modifications required for the process based on decisions taken.
• Identify & drive opportunities to enhance customer experience.
0 page views
Related listings
-
RecruiterFresherGreetings From Triadss Tech Solution !!!!!!! Position: HR Recruiter Experience: 0.6 Location: OMR Chennai (work from Office) Must have languages: Hindi, English Job Responsibilities- · Strong expertise in Head Hunting, Candidate Management, and clien...2026/11/07
-
District Resource Person Job Vacancy in TiruppurFresherTiruppur District Tamil Nadu Recruitment 2022 Apply Online @tiruppur.nic.in. Candidates can check the latest Tiruppur District Tamil Nadu Recruitment 2022 District Resource Person Vacancy 2022 details and apply online at tiruppur.nic.in recruitment 2...2026/11/07
-
Guest FacultyFresherCentral University of Tamil Nadu Recruitment has Now recently fresh released the Latest recruitment notification for the Guest Faculty Posts. So that the officials for the Central University of Tamil Nadu, are called online applications From the offi...2026/11/07