Sr Analyst

Published date: 2026/11/07
  • Location: Mumbai, Maharashtra, India
Job Description:

Overview

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses, and institutional investors we serve worldwide.
• BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Process Overview*

Knowledge Service Center (KSC) supports global businesses of the Bank with solutions requiring judgment application, sound business understanding and analytical perspective. The domain experience in the areas of Financial Research & Analysis, Quantitative Modeling, Risk Management and Prospecting Support provide solutions for revenue enhancement, risk mitigation and cost optimization. The division comprising of highly qualified associates operates from three locations i.e, Mumbai, Gurgaon & Hyderabad.

The Regulatory Process and Issues Management process oversees the risk and audit issue portfolio for Global Wealth and Investment Management (GWIM).

Job Description*

This position at GWIM Regulatory Process and Issues Management is accountable for performing Quality Assurance (QA) reviews of an assigned audit issue portfolio and execute the issues management process. Candidate would perform regular QA routines including Governance, Training, Recording keeping, Controls, Monitoring, and Escalation associated with the Wealth Management Change Management framework.

Responsibilities*
• Issue Management
• QA of Severity 3 action step closure evidence and eIMS input creation for all new issues and Action Plan submissions
• Monthly analysis and reporting of 60 day target for entry to eIMS for each Monthly Issues Forum
• Quarterly analysis and reporting of action plans with re-grade steps and length of action plans
• Thematic Analysis Phase 2 Dashboard (Product View)
• Manual review of new issues to label what product and/or product lifecycle would be associated to each issue.
• QA for Phase 1 (Issue Themes)
• Regulatory Change reporting process
• Create monthly regulatory change deck for the Governance Council Meeting
• Review draft Reg Change Reporting with Business Controls Team
• Distribute Reg Change deck and obtain implementation status updates from mostly GWIM FLUs, control partners and other organizations across the Bank
Company Name: Bank of America

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