Sr. Accounts Associate

Position Summary
• Assist in establishing and evaluating personal and team stretch goals.
• Promote personal and team optimal performance in all areas including speed, volume, accuracy, controls, and service
• Promote personal and team optimal performance in all areas including speed, volume, accuracy, controls, and service
• Participate with other team members in the building and enhancing of team structure
• Participate in team rotation initiatives

Any other essential function that may occur from time to time as directed by the Supervisor

Job Responsibilities
• Extracting, compiling, and comparing data from various sources.
• Test the report / data for possible fraud, accuracy, completeness, and timeliness.
• Report out the findings to management.
• Extracting, compiling, and comparing data from various sources and reviewing data / creating metrics using various systems, applications, and Excel.
• Check the accuracy, timeliness, and completeness of data by running various reports and comparing it to GPAY, PCTS or Vantage systems.
• Save and share the reports / findings with on shore team.
• Be able to create / modify formulas in Excel to meet the need of any report.
• Interpret data to identify possible fraud situations.
• An understanding of the business practices of each team
• Analyze, validate, and perform tasks as per Standard Operating Procedures (L3)
• Working on all process improvement initiatives and maintaining a timely communication with dedicated subject matter experts
• Ensure that the assigned targets are met in accordance with SLA and Internal standards
• Ensure that the quality of transaction's are compliant with predefined parameters as defined by Process Excellence
• Ensure adherence to established attendance schedules
• Any other essential function that may occur from time to time as directed by the Supervisor