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SQL Database Administrator

Published date: 2024/01/10
  • Location: Maharashtra , Mumbai , India
Primary Responsibilities

· Work in a 24 X 7 Environment (NOC).

· Extend technical support to Clients over email and phone.

· Carry out the advance level of troubleshooting for databases

· Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined

· Technically update the tickets in ticketing system for all the issues handled / worked upon

· Ensure that change requests are implemented as per defined timelines

· Following up with...
Company Name: Mesolith Solutions

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