Specialist Software Engineer
Published date: 2024/01/10
- Location: Chennai, Tamilnadu, India
Responsibilities:
• Work actively with team members to ensure production stability with proactive monitoring of the application
• Vigilantly address production incidents
• Escalate issues and other topics to the right team when needed.
• Perform daily checks and apply recovery and troubleshooting procedures strictly.
• Work on requests and communicate effectively with users, collaborate with stakeholders and colleagues across FTS locations
• Identify opportunities to solve recurring issues and work along with L3 team to deploy the fixes
• Work actively with team members to ensure production stability with proactive monitoring of the application
• Improve existing documentation
• Flexibility to work on rotational shifts and weekends as per business requirement
• Improve existing documentation
• Strong client driven approach & service oriented
• Strong process orientation
• Work actively with team members to ensure production stability with proactive monitoring of the application
• Vigilantly address production incidents
• Escalate issues and other topics to the right team when needed.
• Perform daily checks and apply recovery and troubleshooting procedures strictly.
• Work on requests and communicate effectively with users, collaborate with stakeholders and colleagues across FTS locations
• Identify opportunities to solve recurring issues and work along with L3 team to deploy the fixes
• Work actively with team members to ensure production stability with proactive monitoring of the application
• Improve existing documentation
• Flexibility to work on rotational shifts and weekends as per business requirement
• Improve existing documentation
• Strong client driven approach & service oriented
• Strong process orientation
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