Spanish Customer Support Executive

Exp : 1 - 4 Years

Notice Period : Immediate joiners required / 15 days preferable

The shifts are 24X 7 Rotation Shifts, Primarily night shift. It is 5 days working ( Rotational 5 Days). We do not provide cabs, the candidate should have their own conveyance.

Spanish Process: Proficient in Both English and Spainish Language.

Required Certification: B2 Certification is necessary

Roles & Responsibility:
• Answering inbound and outbound calls. of clients and customers.
• Ability to perform multiple tasks and adjust quickly in short time frames.
• Ability to build rapport with US Patients and maintain the quality scores.
• Organized, Efficient and Versatile.
• Strong customer service approach to deal with people at all levels (internal and external).

Requirements
• Excellent in English Communication Skills
• Proven experience as a Customer Support with international exp.
• Strong communication skills written and verbal both, US Voice & Accent Knowledge
• Proficient in email writing and on chat process.
• Problem-solving aptitude.
• Able to work on Google Doc and G-Sheet.
• Ability to work well with a team.

Job Type: Full-time

Salary: ₹11,694.61 - ₹50,000.00 per month

Benefits:
• Health insurance

Schedule:
• Day shift
• Monday to Friday

Supplemental pay types:
• Commission pay
• Performance bonus
• Yearly bonus

Experience:
• total work: 1 year (Preferred)
• Customer support: 1 year (Required)
• International Process: 1 year (Required)

Language:
• English (Preferred)

License/Certification:
• B2 Certification (Required)

Speak with the employer
+91 9219653837