Software Engineer

About the role
• Should have extensive experience on Service Now tools Development & administration
• Excellent understanding of IT service management and the ITIL business process
• Proven development experience in ServiceNow MSP (Domain)
• Experience with web services APIs /Mid server/Integration with other instances
• Hands on Experince in JavaScript/web applications/client server applications
• ServiceNow application customization using client scripts, Business Rules, UI Scripts etc.
• Application UI Configuration using Content Management/ Workflow Configuration
• Maintenance, administration and version standardization of Service Now
• Knowledge of web applications, email (SMTP, POP3) and active Directory, LDAP
• Support in analyzing workflows and present solution possibilities
• Knowledge on Angular JS, CSS, HTML, PERL, PYTHON would be an added advantage
• Knowledge on Discovery and Orchestration would be an advantage

About you
• Engineering or Bachelor’s degree in computer science or equivalent
• 3+ years working in a comparable software development role.
• Exposure to ServiceNow platform for atleast 2 years.
• Hands-on experience on declarative techniques - UI policy, system properties, email configurations, Roles, ACLs
• Hands-on experience of working with script-based ServiceNow components such as business rules, script includes, client scripts, UI pages, UI Actions, Workflow etc. and Javascript (MUST)
• Experience of working with ServiceNow Glide objects such as GlideRecord, GlideSystem, GlideAggregate, GlideAjax etc.
• Expertise in coding efficient, object - oriented and modularized software
• Experience object oriented JavaScript
• Good to have experience working with JavaScript libraries such as Angular, jQuery, and Prototype
• Good knowledge of AJAX, JSON, XML, SOAP, REST and associated frameworks.
• ServiceNow Admin certification preferred.