Software Development Specialist

• 8+ years of experience in software services delivery as NAV developer
• Provide 24x7 production support including weekends
• Ready to work in multiple shifts including 3rd shift up to 2:30AM IST

Technical Skills

Primary Skills: Microsoft Navision 2009 R2, MS SQL, Basic level of SQL scripting, NAV Classic Reporting, Experience in C/AL Programming NAV Classic Client

Secondary Skills

ITIL process

Soft Skill

Excellent communication, customer management, interpersonal skill, team management, conflict resolution
• Own the delivery, handle all customer communication, coaching the team in technical and non-technical areas
• Train the team in technical aspects, analyze the issue and guide the team
• Review the team deliverables and lead the team to meet or exceed customer expectations
• Encourage team to cross-train and implement CSI - 24/7 prod support in various shifts including 3rd shift as per the customer demand
• Fix defects, work on functionality enhancement (Change Request (CR))
• Follow ITIL process (Incident Management, Problem Record, Request task, Change Management requests)
• Do functional testing for Change Request (CR)
• Document requirement, HLD, LLD, Coding, Unit test case, traceability matrix and Go-live document - Attend daily call and share support and development tasks status
• Need to do Go live support postproduction support
• Should possess good analytical skill
• Should work independently
• Client facing, demonstrating excellent written and oral communication skills
• Ability to engage at senior level leaders
• Ability to work on own initiative and within a team environment
• Self-motivated and driven to achieve professional success in a consulting environment
• Ability to work well under pressure, both as part of the team and on own initiative
• Should be ready to learn new technology as per the demand from the customer

Job Segment: Developer, Testing, Cloud, Change Management, SQL, Technology, Management

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