Social media escalation

Published date: 2024/01/10
  • Location: bengaluru, Karnataka, India
Job details
No matching job preferences
Salary
₹3,50,000 - ₹5,85,000 a year
Job type
Full-time
Shift and schedule
Rotational shift
Full Job Description
Kindly find below few points for Social Media – Escalation Desk – JD

Excellent communication skills both verbal & written

Graduates / Undergraduates can apply

Handling US customer in the same field is mandatory

Should have positive attitude and possess good thought flow process

Should have experience in handling various types of queries on social medial platforms.

Should resolve the queries within the defined TAT

Should analyze the severity / criticality of the customer query and resolve the same in defined TAT

Job Type: Full-time

Salary: ₹350,000.00 - ₹585,000.00 per year

Schedule:

Rotational shift
Hiring Insights
Hiring 10+ candidates for this role

Job activity
Posted today
Company Name: [24]7.ai

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