Socail Media Account Manager

OktoBuzz Digital Solutions Pvt. Ltd. is a Mumbai based Digital Marketing Agency

Location: Andheri (E)

Responsibilities:

Client co-ordination:

● Managing new and existing client accounts.

● Responsible for making new pitches and strategies for potential new clients. Address

client queries effectively and in a timely manner

● Build and maintain relationships with clients often through regular face to face contact

and meetings. Build strong, long-term client relationships and be a first point of contact

for client questions and requests.

Internal team co-ordination:

● Coordinate with other departments in the organisation in order to facilitate client

requests. Understanding the client’s business and requirements and briefing the same to

the internal team

● Get creative, engaging and professional visuals that reflect client and their brand

(Customize social media pages (ex. Facebook, Twitter, Google+, YouTube), develop

supporting offline collateral, create original content, etc) from the creative team.

Strategy:

● Work with clients to create a digital media strategy that collaborates with marketing, PR

and advertising campaigns, research top influencers, competitors, and trends in clients’

industries.

Performance Reporting:

● Analyze and report social media actions on a monthly basis for successes and new

opportunities.

● Monitoring budgets, spends and revenue and explaining cost factors to clients are also

part of the profile.

● Manage the team and mentor them as and when necessary.

● Generate accurate and timely reports on the status of all accounts

● Follow up with the clients for timely payments.

● Continue to refine and define our social marketing process.

Work Experience Requirements: 3+ years in Team management, strategy and planning..

Please share your updated resume at alka@oktobuzz.com

You can also go to www.oktobuzz.com to know more