Shift Manager

Published date: 2026/11/06
  • Location: Gwalior, Madhya Pradesh, India
Railways is the backbone of this country. However the passenger experience is broken across the board. Starting with food, where the food served in pantries & platforms is not fit for human consumption, Railofy is on a mission to create the largest & the most trustworthy brand in this space. Since launch in Jan 2022, Railofy has scaled to become a leading online food brand in each of the stations that it operates.

To know more: www.railofy.com (mobile only)

Key Responsibilities:

Work towards direction and development for a team of delivery executives
Coaching & Feedback – Providing adequate feedback & coaching to improve employee morale & contribute directly in team performance
Attendance and Leave Management – Adherence to the Attendance, breaks and leave management as per schedule
Ensuring adherence to SOP's and processes for delivery of food to the customers
Provide operational floor management by monitoring service levels, making appropriate decisions, responsible for the daily monitoring of quality, and optimization of delivery boys
Requirements:

Prior experience of minimum 5 years in managing outlet/delivery boys, procurement / supply chain / logistics operations
Basic knowledge of forecasting and scheduling techniques, operation policies and procedures and MIS
Strong interpersonal, effectiveness and teamwork skills to empower, influence and reach resolution with direct reports, colleagues and leaders
Willingness to work in 24×7 environment and rotational shifts
Should have Aadhaar for issuing ID card from Railways
Job Type: Full-time

Salary: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Flexible schedule
Schedule:

Day shift
Flexible shift
Supplemental pay types:

Performance bonus
Ability to commute/relocate:

Vijayawada, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required)
Experience:

total work: 5 years (Preferred)
Work Location: One location
Company Name: Railofy

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