Service Now Intern

ServiceNow Developer Intern

As a ServiceNow Developer Intern, we are looking for an adept internee who will learn to

provide administration, application development, maintenance, and technical support by

using web programming techniques to configure strong and creative solutions for the

client utilizing the ServiceNow platform. Some the tasks that you will be responsible for

are, but are not limited to:

● Completing multiple courses in regards to the ServiceNow platform to prepare you

for the following responsibilities.

● Successfully planning, executing, monitoring, controlling, and closing all technical

tasks related to configuration and implementation of all aspects of the ServiceNow

platform.

● Coordinating and solving complex technical data and transformation issues.

● Obtaining and analyzing business requirements to purpose sustainable solutions in

ServiceNow.

● Answering “how to” technical and application configuration questions.

● Developing, maintaining, and executing reports to ensure system operation meets

performance targets.

● Creating and maintaining system design and operations documentation.

● Identifying system deficiencies and recommending solutions.

● Learning applications very quickly and resolving any problems involved in

integrating new applications with our systems when new technologies emerge and

impact ServiceNow.

● Collaborating effectively with other ServiceNow administrators to develop solutions

and handle general updates and configuration changes/requests.

● Understanding and learning ServiceNow functionality and how all ITIL processes

can be implemented in ServiceNow. This includes, but is not limited to Incident

Management, Change Management, CMDB Management, Service Catalog, and

Problem Management modules.

● Completing other duties as assigned.

Preferred Proficiencies

● Effective at managing multiple projects simultaneously while maintaining high

attention to detail on each project.

● Adaptable to change and able to work independently and/or as part of a team.

● Strong analytical skills with the ability to collect, organize, spread, and present

significance amounts of information with an attention to detail and accuracy

● Clear and concise communication with adequate written and verbal communication

skills.

● Ability to interact with all levels of internal and external business partners.

● Manage and prioritize work effectively with minimal supervision.

Requirements

● Proficient English

● A Stable Internet Connection (At Least 100 Mbps)

● Must be available to work From 9:00 A.M. – 5:00 P.M. EST (6:30 P.M. – 2:30 A.M.

IST)communication skills