Service Now Developer
Published date: 2024/01/10
- Location: Pune, Maharashtra, India
Experience : 4 yrs to 8 yrs
Job location : Pune/Gurgaon/Bangalore
Technical Skills required
ITIL foundation, ServiceNow admin, ServiceNow tables, Workflow, Flow Design, REST and SOAP integration, JavaScript, Files transmissions, Service Portal
Role and responsibilities
Need to support custom applications, catalog items, workflows and manage users, groups and roles. It will be purely AMS support, developer has to identify issues raised by end user and provide them solutions before the defined SLA's. Communicate with stakeholder to identify the cause or replicate the issues. Support junior team members whenever they need technical support.
• Should ensure Incidents, Problems, Change and configuration Management by adhering to the customer specific SLA and KPI.
• Knows IT security standards, such as the basics of information security management system (including security risks, security rules and processes)
• Follow ITIL defined standards
• Design, development and implementation of new applications, catalog items and widgets
• Identifying areas of improvement in existing programs, implement and optimize / refactor the design
• Testing and evaluation of developed solutions as per business requirement
• Document knowledge documents
• Understand requirement and provide digital solution
• Implement building block architecture to save development cost
Job location : Pune/Gurgaon/Bangalore
Technical Skills required
ITIL foundation, ServiceNow admin, ServiceNow tables, Workflow, Flow Design, REST and SOAP integration, JavaScript, Files transmissions, Service Portal
Role and responsibilities
Need to support custom applications, catalog items, workflows and manage users, groups and roles. It will be purely AMS support, developer has to identify issues raised by end user and provide them solutions before the defined SLA's. Communicate with stakeholder to identify the cause or replicate the issues. Support junior team members whenever they need technical support.
• Should ensure Incidents, Problems, Change and configuration Management by adhering to the customer specific SLA and KPI.
• Knows IT security standards, such as the basics of information security management system (including security risks, security rules and processes)
• Follow ITIL defined standards
• Design, development and implementation of new applications, catalog items and widgets
• Identifying areas of improvement in existing programs, implement and optimize / refactor the design
• Testing and evaluation of developed solutions as per business requirement
• Document knowledge documents
• Understand requirement and provide digital solution
• Implement building block architecture to save development cost
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