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Service Manager, Premium Banking

Published date: 2024/01/10
  • Location: Jaipur, Rajasthan, India
Ensure high level of customer service and manage difficult customer situations.
• Ensure resolution of all complaints received for branches through COMMAND.
• Gather/prepare statistics for service quality and productivity indicators
• Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections
• Find ways to improve operational efficiency and control costs to meet cost budgets
• Ensure transactions are processed...
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Standard Chartered Bank
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Company Name: Standard Chartered Bank

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