Service Manager-BRANCH BANKING-Branch Banking
Published date: 2024/01/10
- Location: Ahmedabad, Gujarat, India
Job Role:
.Manage the Service Scores of the branch
.Responsible for management of day to day operations of the branch.
.Ensuring strict adherence to compliance, audit and regulatory requirements.
.Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request
.Branch Lobby and customer Queue management.
.Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit.
.Customer complains management and ensuring resolution of all complaints within TAT.
.Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC
Job Requirements:
.MBA/Graduate
.Minimum work exp. - 4 years
.Customer service oriented
.People Management skills
.Good communication abilities
Ability to guide and monitor his/her reportees
4.00-6.00 Years
.Manage the Service Scores of the branch
.Responsible for management of day to day operations of the branch.
.Ensuring strict adherence to compliance, audit and regulatory requirements.
.Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request
.Branch Lobby and customer Queue management.
.Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit.
.Customer complains management and ensuring resolution of all complaints within TAT.
.Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC
Job Requirements:
.MBA/Graduate
.Minimum work exp. - 4 years
.Customer service oriented
.People Management skills
.Good communication abilities
Ability to guide and monitor his/her reportees
4.00-6.00 Years
0 page views
Related listings
-
Service Relationship Manager-SALARIED PL AND WORKING CAPITAL-SalesBankJob Description Role: · Handling personalized service requests of Privy customers. · Generation of timely business MIS. · Ensuring strict adherence to regulatory and internal approved prescribed requirements for Privy customer segment. · Coordination...2026/11/10
-
Sales Manager-CREDIT CARD-Structured ProductsBankJob Description Job role: · Achieving Sales target, managing a team of 25 executives. New Manpower recruitment · Determining sales training & updating new product & policies to Sales team. · Maintaining personal relations with all employees f...2026/11/10
-
Bancassurance ManagerBankJob Description for Bancassurance in Life Insurance for Ahmedabad Location: Responsible for selling life insurance products through the bank's distribution network in Ahmedabad. Achieve sales targets and increase the insurance company's market share ...2026/11/10