Service Manager-BRANCH BANKING-Branch Banking
Published date: 2024/01/10
- Location: Ahmedabad, Gujarat, India
Job Role:
.Manage the Service Scores of the branch .Responsible for management of day to day operations of the branch. .Ensuring strict adherence to compliance, audit and regulatory requirements. .Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request .Branch Lobby and customer Queue management. .Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. .Customer complains management and ensuring resolution of all complaints within TAT. .
.Manage the Service Scores of the branch .Responsible for management of day to day operations of the branch. .Ensuring strict adherence to compliance, audit and regulatory requirements. .Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request .Branch Lobby and customer Queue management. .Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. .Customer complains management and ensuring resolution of all complaints within TAT. .
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