Service Manager-BRANCH BANKING-Branch Banking
Published date: 2024/01/10
- Location: Ahmedabad, Gujarat, India
Job Role:
.Manage the Service Scores of the branch .Responsible for management of day to day operations of the branch. .Ensuring strict adherence to compliance, audit and regulatory requirements. .Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request .Branch Lobby and customer Queue management. .Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. .Customer complains management and ensuring resolution of all complaints within TAT. .
Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirements:
.MBA/Graduate .Minimum work exp. - 4 years .Customer service oriented .People Management skills .Good communication abilities Ability to guide and monitor his/her reportees
.Manage the Service Scores of the branch .Responsible for management of day to day operations of the branch. .Ensuring strict adherence to compliance, audit and regulatory requirements. .Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request .Branch Lobby and customer Queue management. .Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. .Customer complains management and ensuring resolution of all complaints within TAT. .
Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirements:
.MBA/Graduate .Minimum work exp. - 4 years .Customer service oriented .People Management skills .Good communication abilities Ability to guide and monitor his/her reportees
0 page views
Related listings
-
Customer Relationship Manager In Ahmedabad | Bank Jobs (INDSQJ #28185)BankWe are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the ...2026/11/10
-
2026/11/10
-
Risk & Control Review ManagerBankJob Title – Analyst Place of work - Gujarat - Ahmedabad Business Unit – Risk Function – Enterprise Risk Management Job Purpose: The role is required for rural business preferably Branch credit Manager (BCM)/Customer Service Manager (CSM). The role ho...2026/11/10