Service Desk Core Technician
Published date: 2026/11/07
- Location: Bengaluru, Karnataka, India
Description
Service Desk Core Technician
Why YOU want this position
Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit. Enverus' innovative technologies drive production and investment strategies, enable best practices for energy and commodity trading and risk management, and reduce costs through automated processes across critical business functions. Enverus is a strategic partner to more than 6,000 customers in 50 countries.
We are currently seeking a Service Desk Core Technician to join our Service Deskteam. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world's most dynamic and fastest-growing sector.
Performance Objectives
Provide support to end users
Maintain and support local facility technology
Device provisioning
Manage Active Directory Maintain SLAs with end users
Own the IT Onboarding and Offboarding processes
Maintain access control process
Conduct monthly audits on all platforms Inventory management
Hardware inventory
Contribute to ongoing Documentation efforts
Competitive Candidate Profile
Knowledge of Microsoft Office 365 and core applications
Knowledge of Microsoft Teams
Knowledge of Laptops, Desktops and Printers used in the business
Knowledge of Active Directory
Knowledge of Windows 10 and macOS
Knowledge of laptops, printers, and corporate voice
Service Desk Core Technician
Why YOU want this position
Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit. Enverus' innovative technologies drive production and investment strategies, enable best practices for energy and commodity trading and risk management, and reduce costs through automated processes across critical business functions. Enverus is a strategic partner to more than 6,000 customers in 50 countries.
We are currently seeking a Service Desk Core Technician to join our Service Deskteam. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world's most dynamic and fastest-growing sector.
Performance Objectives
Provide support to end users
Maintain and support local facility technology
Device provisioning
Manage Active Directory Maintain SLAs with end users
Own the IT Onboarding and Offboarding processes
Maintain access control process
Conduct monthly audits on all platforms Inventory management
Hardware inventory
Contribute to ongoing Documentation efforts
Competitive Candidate Profile
Knowledge of Microsoft Office 365 and core applications
Knowledge of Microsoft Teams
Knowledge of Laptops, Desktops and Printers used in the business
Knowledge of Active Directory
Knowledge of Windows 10 and macOS
Knowledge of laptops, printers, and corporate voice
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