Service Delivery Officer-BRANCH
Published date: 2024/01/10
- Location: Gurgaon, Haryana, India
Job Description
JOB ROLE :
·Handling personalized service requests of customers.
·Generation of timely business MIS.
·Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
·Coordination with CPC/RPC/Investment desks for account opening of customers.
·Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT:
·Developing and maintaining banking relationships with a select group of high net worth customers
·Excellent communication skills with customer service orientation
·Courteous and polite.
·Good knowledge of Microsoft excels.
Understanding of banking norms and processes.
JOB ROLE :
·Handling personalized service requests of customers.
·Generation of timely business MIS.
·Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
·Coordination with CPC/RPC/Investment desks for account opening of customers.
·Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT:
·Developing and maintaining banking relationships with a select group of high net worth customers
·Excellent communication skills with customer service orientation
·Courteous and polite.
·Good knowledge of Microsoft excels.
Understanding of banking norms and processes.
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