Service Delivery Officer-branch

Published date: 2026/11/08
  • Location: New Delhi, Delhi, India
JOB ROLE: - Handling personalized service requests of customers. - Generation of timely business MIS. - Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. - Coordination with CPC/RPC/Investment desks for account opening of customers. - Managing complaints of customers and ensuring their resolution within TAT. JOB REQUIREMENT: - Developing and maintaining banking relationships with a select group of high net worth customers - Excellent communication skills with customer service orientation - Courteous and polite. - Good knowledge of Microsoft excels. Understanding of banking norms and processes.
Company Name: Kotak Mahindra

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