Service Delivery Manager Jaipur
Published date: 2026/11/09
- Location: Jaipur, Rajasthan, India
Service Delivery Manager - Raja Park(Job Number: 15072021120351)
Description
Review & monitor AOF rejection cases, account closures, overdue FD & FD maturity data and renewals thereof
Scrutinize and verify customer requests, AOFs as per prescribed checklist before dispatching for processing. Informing customers in case of rejections, if any.
Driving key Metrics by :
Daily checking of common pending folder of the branch and individual employees to ensure that no customer request is pending with the staff along with random drawer audits
Maintaining lowest levels of wait-time through :
Load balancing among desks
Regular monitoring of pending tokens through Admin login
Analysis to understand employee level productivity & Daily roistering
Leave planning & Training calendar
Ensuring adherence to Corporate Attire policy and Grooming guidelines by all staff members
Compliance & Risk
Ensure operations, risk control and process adherence at branches
Branch Audit scores
SOAX Audit scores
Fraud prevention
Ops risk monitoring
RBI audits, inspections and incognito visits
Branch Profitability
Maintain optimal cash holding at branch so as to ensure minimal cost of cash holding
Tracking big ticket opex line items in Branch P&L – Rentals, Electricity, Employees etc and taking corrective action if required
Ensure timely recovery of interest and service charges
Capability Building & Manpower Management
Identify training needs
Inculcate self learning culture among employees
Work Locations:|Jaipur Rbl Bank Ltd. Shop No. 1 Ground Floor Silver Square Bhagwan Das Road Jaipur Jaipur 302001
Job Posting: Jul 20, 2021 | Unposting Date:|Ongoing
Description
Review & monitor AOF rejection cases, account closures, overdue FD & FD maturity data and renewals thereof
Scrutinize and verify customer requests, AOFs as per prescribed checklist before dispatching for processing. Informing customers in case of rejections, if any.
Driving key Metrics by :
Daily checking of common pending folder of the branch and individual employees to ensure that no customer request is pending with the staff along with random drawer audits
Maintaining lowest levels of wait-time through :
Load balancing among desks
Regular monitoring of pending tokens through Admin login
Analysis to understand employee level productivity & Daily roistering
Leave planning & Training calendar
Ensuring adherence to Corporate Attire policy and Grooming guidelines by all staff members
Compliance & Risk
Ensure operations, risk control and process adherence at branches
Branch Audit scores
SOAX Audit scores
Fraud prevention
Ops risk monitoring
RBI audits, inspections and incognito visits
Branch Profitability
Maintain optimal cash holding at branch so as to ensure minimal cost of cash holding
Tracking big ticket opex line items in Branch P&L – Rentals, Electricity, Employees etc and taking corrective action if required
Ensure timely recovery of interest and service charges
Capability Building & Manpower Management
Identify training needs
Inculcate self learning culture among employees
Work Locations:|Jaipur Rbl Bank Ltd. Shop No. 1 Ground Floor Silver Square Bhagwan Das Road Jaipur Jaipur 302001
Job Posting: Jul 20, 2021 | Unposting Date:|Ongoing
7 page views
Related listings
-
Urgent job opening for biker (Delivery boy) 22 Godam Industrial Area...Delivery BoyDetails Position type Full-time Salary period Monthly Salary from 9500 Salary to 12500 Description Free job no sales no target only delivery (immediate Joining) / Urgent job opening for biker (Delivery boy) and days working Salary ? 9500 +500 + 2.5 p...2026/11/09
-
Delivery Driver JaipurDelivery BoyDeliver various items to different addresses as assigned. Stick to a schedule and be time-bound on the job. Follow the prescribed routes most convenient for delivery. Load and unload the vehicle as needed. Inspect, operate and maintain the vehicle an...2026/11/09
-
Courier Delivery Boy Jobs Opening in Reliable first at... JaipurDelivery BoyCourier Delivery Boy Responsibilities of candidates include: - • Deliver packages to customers in a safe and timely manner• Utilize navigation apps to find the most optimal route• Interact with clients in a professional manner and accept payments, if...2026/11/09