Service Advisor

Walkin Interviews!! Good Opportunity freshers can also apply !!

We have immediate requirement of Service Advisors at Joshi Hyundai.

Job Details:

Experience required: Freshers can also applyCTC: NegotiableLocation: Joshi Automobiles, C-117, Phase 7, Industrial Area, Mohali

Job Role:

Initial contact with the customer where you determine the customer and vehicle data.Documenting the customers concerns/requirements and offer recommendations for additional jobs with reference to the service history and vehicle condition.Presenting the current service offers to the customer, offering additional services as well as services that are free-of-charge or subject to a fee (e.g. vehicle care, pick-up and drop-off service, washing the vehicle) and indicating the necessity and benefits thereof.Information on available contact channels (i.e. voice calls, video calls, SMS, email) and share the contact details for further communication.Explaining and handling over the workshop order to the Job controller for necessary work.Taking a test drive after the repairs, if required or as requested by the customer.Preparing for customer consultation and coordinating vehicle handover with the customer.Greeting the customer and taking back the courtesy car.Explaining the performed work and invoice to the customer.Making the service follow-up call after 3 days of delivery, for ensuring customer satisfaction.

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursementHealth insuranceInternet reimbursementLeave encashmentProvident Fund

Schedule:

Day shift

Supplemental pay types:

Overtime payPerformance bonusYearly bonus

Education:

Diploma (Preferred)

Experience:

automobile: 1 year (Preferred)

Language:

English (Preferred)

Speak with the employer
+91-XXXXXXXXXX