Senior Virtual Agent /Chat Bot Developer
Published date: 2024/01/10
- Location: Bengaluru, Karnataka, India
We Believe in Better!
We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision.
At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.
Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs . Simply put, we believe in better lives. Join us!
Learn more about Unisys and our key solution offerings: Unisys , Stealth™ , CloudForte® , InteliServe™
What success looks like in this role:
Good understanding on NLU / Chat Bot /Virtual Agent technologies
Develops and fine-tunes utterances.
Validation of Intents
Experience working with AI/ML, LLM and similar latest NLU based technologies.
Building Integrations with 3rd party systems such as ServiceNow.
Guide and mentor other team members.
Understands DevOps best practices.
Work closely with Product owner and documents all technical specifications in SDD documents.
Design & Develop automations with focus on end user experience in mind.
Code automations with high degree of stability and scalability
Work closely with QA team to ensure quality of product built.
Come up with innovative suggestions to improve end user experience.
Sets internal development milestones and reports to senior team members.
Solves complex problems and takes a new perspective using existing solutions. •identifying organizational need for new applications
You will be successful in this role if you have:
5 years to 8 years of professional experience. Bachelor’s degree or equivalent experience required.
We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision.
At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.
Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs . Simply put, we believe in better lives. Join us!
Learn more about Unisys and our key solution offerings: Unisys , Stealth™ , CloudForte® , InteliServe™
What success looks like in this role:
Good understanding on NLU / Chat Bot /Virtual Agent technologies
Develops and fine-tunes utterances.
Validation of Intents
Experience working with AI/ML, LLM and similar latest NLU based technologies.
Building Integrations with 3rd party systems such as ServiceNow.
Guide and mentor other team members.
Understands DevOps best practices.
Work closely with Product owner and documents all technical specifications in SDD documents.
Design & Develop automations with focus on end user experience in mind.
Code automations with high degree of stability and scalability
Work closely with QA team to ensure quality of product built.
Come up with innovative suggestions to improve end user experience.
Sets internal development milestones and reports to senior team members.
Solves complex problems and takes a new perspective using existing solutions. •identifying organizational need for new applications
You will be successful in this role if you have:
5 years to 8 years of professional experience. Bachelor’s degree or equivalent experience required.
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