Senior Vice President; Operations Manager
Published date: 2026/11/07
- Location: Mumbai, Maharashtra, India
Your background
Essential: Post-Graduate with >10 years’ experience.
Similar experience in handling of Trade/Payments /CMS /Clearing /Cash / Card Settlement Operations with a private/foreign bank.
Strong written and oral communication skills
Ability to manage volumes and multi-tasking with accuracy against stiff deadlines
Team Management
Excellent Customer Service and Inter-personal skills.
What You Can Expect
Mumbai Branch Operations handles the Payments, Trade processing and Credit Operations along with Regulatory Reporting, Tax Reporting and Financial Reconciliation. Operations Manager for Mumbai Branch is a critical role to oversee the client delivery, regulatory requirements and Auditors and collaborate with Technology for innovation initiatives. Key business partners include Heads of GTS sales and Product, Senior Corporate Bankers and Wholesale Credit, Country Compliance and Audit.
The profile is an advocate and coordinator of the end-to-end business process and is responsible for the execution of Trade and payment activities for Corporate, Financial, and Commercial Banking clients. The functions managed have a high monetary exposure and risk involving the processing of large dollar volume and the candidate must adhere to complex regulatory restrictions across the country. Proven experience in leadership, decision making, coaching, and workflow management is essential to the role.
The role requires management of a large diverse Team.
What You Will Do
Be a Manager for Branch Payments or Trade processing Regulatory Reporting, Tax Reporting and Financial Reconciliation.
Manager for CMS, Clearing, New Account, Deposit activities
Necessarily ensure end to end accurate processing of the transactions as per the Bank and regulatory guidelines
Work on the Business Continuity Planning for the Central Processing Unit
Support all the system enhancement projects by participating in the BRD preparation, User Acceptance testing and Implementation
Lead with a global perspective and articulate Enterprise Vision
Serve as a key contact for Clients, Regulators, and Business Partners
Establish a continuous Process Improvement environment
Execute and integrate new capabilities that meet both Regional and Global objectives.
Translate data into key business metrics and decision making.
Build a culture and process to identify, mitigate, and control Operational Risk
Development and execute effective Business Continuity and Event management processes.
Drive Satisfactory audits, reviews, exams (internal and regulator driven)
Be responsible for proper communication and compliance with regulatory requirements.
About Bank Of America
Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.
Connecting Asia Pacific to the World
Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies.
Essential: Post-Graduate with >10 years’ experience.
Similar experience in handling of Trade/Payments /CMS /Clearing /Cash / Card Settlement Operations with a private/foreign bank.
Strong written and oral communication skills
Ability to manage volumes and multi-tasking with accuracy against stiff deadlines
Team Management
Excellent Customer Service and Inter-personal skills.
What You Can Expect
Mumbai Branch Operations handles the Payments, Trade processing and Credit Operations along with Regulatory Reporting, Tax Reporting and Financial Reconciliation. Operations Manager for Mumbai Branch is a critical role to oversee the client delivery, regulatory requirements and Auditors and collaborate with Technology for innovation initiatives. Key business partners include Heads of GTS sales and Product, Senior Corporate Bankers and Wholesale Credit, Country Compliance and Audit.
The profile is an advocate and coordinator of the end-to-end business process and is responsible for the execution of Trade and payment activities for Corporate, Financial, and Commercial Banking clients. The functions managed have a high monetary exposure and risk involving the processing of large dollar volume and the candidate must adhere to complex regulatory restrictions across the country. Proven experience in leadership, decision making, coaching, and workflow management is essential to the role.
The role requires management of a large diverse Team.
What You Will Do
Be a Manager for Branch Payments or Trade processing Regulatory Reporting, Tax Reporting and Financial Reconciliation.
Manager for CMS, Clearing, New Account, Deposit activities
Necessarily ensure end to end accurate processing of the transactions as per the Bank and regulatory guidelines
Work on the Business Continuity Planning for the Central Processing Unit
Support all the system enhancement projects by participating in the BRD preparation, User Acceptance testing and Implementation
Lead with a global perspective and articulate Enterprise Vision
Serve as a key contact for Clients, Regulators, and Business Partners
Establish a continuous Process Improvement environment
Execute and integrate new capabilities that meet both Regional and Global objectives.
Translate data into key business metrics and decision making.
Build a culture and process to identify, mitigate, and control Operational Risk
Development and execute effective Business Continuity and Event management processes.
Drive Satisfactory audits, reviews, exams (internal and regulator driven)
Be responsible for proper communication and compliance with regulatory requirements.
About Bank Of America
Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.
Connecting Asia Pacific to the World
Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies.
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