Senior Technical Writer - Chaos Engineering

Harness is a high-growth startup that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, and continues to expand at an incredibly fast pace.

Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $ 3.7B . We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.

Position Summary

We are looking for a Technical Writer who can create and manage high quality content targeted to developers, DevOps, and management. Content topics range from quick start guides, how-tos, technical reference (API), concepts, release notes, and videos.

Harness is a 100% remote-first company.

About The Role
• Create, edit, and manage content for Harness Chaos Engineering product.
• As part of the Product team, you will work closely with Product Managers, Engineers, Sales Engineers, and Customer Success to document new features, improve existing content.
• Plan docs for new product releases with Product Managers.
• Contribute to self-service new user onboarding: wizards, in-app content, videos, etc.

About You
• 7+ years as a technical writer for a technical, software solution.
• Minimum intermediate knowledge of containers and cloud environments: Kubernetes, Docker, Helm, AWS, Azure, Google Cloud.
• Interested in the open source community.
• Stellar written and verbal communication skills.
• Ability to work in a fast-paced, dynamic environment based on the needs of internal teams and customers.
• Track record of building and maintaining strong working relationships with Product Managers, R&D and customer facing teams.

What You Will Have At Harness
• Competitive salary
• Comprehensive healthcare benefits
• Flexible Spending Account (FSA)
• Commuter benefits
• Unlimited snacks and drinks
• Employee Assistance Program (EAP)
• Paid Time Off and Parental Leave
• Monthly, quarterly and annual social and team building events
• Remote office stipend
• TGIF Program (10 extra days off!)
• A great team who will fight beside you to accomplish your goals

Harness in the news
• Harness Snags $230 Series D - $3.7B Valuation
• #6 - Glassdoor Best Places to Work 2021 list
• #17 on Forbes Top 50 Cloud Companies to Work For
• #47 on LinkedIn’ Top 50 Companies to Work For
• #2 on Quartz 2021 list best places to work for remote workers
• 2021 Career Launching Companies List

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Local candidates only please