SENIOR TECHNICAL BUSINESS ANALYST

Technology is responsible for the world leading application of technology and operations across every aspect of CommBank, from innovative product platforms for our customers to essential tools within our business. We also use technology to drive efficient and timely processing, an essential component of great customer service.

CommBank is recognised as leading the industry in IT and operations with its world-class platforms and processes, agile IT infrastructure, and innovation in everything from payments to internet banking and mobile apps.

The Technology Simplification Program team is focused on building the Bank of Tomorrow. Our team is a core part of Technology that plans and drives Technology and Transformation across strategic initiatives (e.g., Cloud transformation, Technology Simplification and Modernisation), changing mindsets and co-ordinating execution across a broad stakeholder base. We support the strategic agenda to improve delivery agility and pace, drive delivery performance for our strategic transformation initiatives, and lead technology simplification to become a simpler, better bank. We like to explore and discover, learn from global leaders and aspire to be world class.  The pace of change is fast. We embrace challenge and thrive on solving complex issues.

Your impact & contribution & Your reporting lines

The purpose of this role is to be part of a Group wide Technology Simplification Initiative to Simplify and modernise our technology environment to build a simpler, better bank. The role specifically will be within the Replatform factory enablement team with the key outcome to systematically drive the BU and partnering suppliers in Re-platforming of EoS IT Services to simplify and reduce our technology footprint.

Gather and analyse business requirements providing leadership and innovative solutions for IT systems.

The Senior Technical Business Analyst is required to maintain and build productive relationships with:
• Business Solutions Consultants
• Program Manager, Project Manager, PMO
• Associate Analyst; Business Analyst (BA); Senior BA
• Solution Delivery Manager or Solution Architect (where no SDM)
• Technical BA
• Design and Test Team
• System SMEs

Your Responsibilities

As a Senior Technical Business Analyst, you will,
• Adhere to the Code of Conduct. The Code of Conduct sets the standards of behaviour, actions and decisions we expect from our people.
• Work closely with Technology teams to ensure adherence to SDLC compliance in delivery
• Convert business needs into functional designs, to be Process diagrams, business operation optimisation.
• Ability to analyse and synthesize business requirements, including recognizing patterns and conceptualizing processes.
• Actively participate and proactively identify requirements GAP’s issues and risks, assist with mitigation strategies, and escalate where necessary.
• Strong attention to detail and ability to interact with a diverse group, executives, managers and subject matter experts.
• Write user stories and its corresponding acceptance criteria and acquire approvals from PO before sprint kick off.
• Actively participate in Agile ceremonies, quarterly planning and estimation sessions.
• Excellent verbal communication and proven quality stakeholder engagement skills with vendors
• Work closely with the development & testing teams and provide deep dive on functional requirements.
• Work closely with architects, PO and TECH leads to align the E2E scope, tie the Business ask back to TECH capabilities.
• Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process
• Coordinate to arrange sprint showcase.
• Review E2E testing coverage.
• Work along with tech leads with their inputs create /deliver application-level process flow that would be used by Dev and Testing team for robust delivery.
• Provide support and actively participate in all phases of testing cycle (i.e., Unit, SIT, UAT, BVT) to support E2E requirements have being delivered
• Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates.

Undertake any other tasks assigned by your manager that you have the capability to perform safely in line with relevant internal Bank policies and external regulatory requirements.

Your Skills & Experience
• Risk Mindset –All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks.

Desirable:
• Minimum five years business analysis or process improvement experience
• Minimum 2 years' experience in working on Agile programs
• Financial Services Industry Experience
• Software and solution delivery lifecycle experience
• Experience working on technology enabled projects
• Detailed knowledge of specific CBA business systems and processes [specify systems required for role]

Desirable:
• Relevant IT or business tertiary qualifications
• Recognised industry certifications
• Exceptional workshop facilitation skills
• Excellent written and verbal communications
• Experience in business process mapping

Your development

In this role you will gain experience in:
• Start-up (e.g., managing or contributing to a new service, product, business, system or process)
• Turn around (e.g., resolving inherited business challenges, turning around a struggling business area/team or improving customer service measures (ICSM or External Customer Surveys))
• Business growth (e.g., business development, growing an existing business, expanding into a new market, cross selling or one team referral)
• Organisational change (e.g., leading, managing or contributing to a strategic refocus, a restructure, an acquisition/merger or change management)
• Project management (e.g., managing and/or implementing key projects, applying process excellence methodology, managing cross-business project teams, influencing and negotiating with others)
• Risk management (e.g., managing financial, customer and reputation risks or risk processing/reporting)
• People management (e.g., leading a large team, developing others, handling difficult staffing and customer situations)
• External relations (e.g., representing the organisation externally through direct customer contacts or vendor management)
• Cross cultural (e.g., work overseas, experience working with other cultures or managing virtual team)

If you live the values we can offer great opportunities, whether you want to move across the organisation or up into a leadership role, the Code of Conduct guides our decision making so we can do what’s right in every situation.]

If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 30/03/2023