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Senior Specialist-Bot Development

Published date: 2026/11/08
  • Location: Mumbai, Maharashtra, India
Role/Job Title: Senior Specialist - Bot Development

Business: CoE - Conversational UX

Function/ Department: 'Conversational UX

Place of work: Mumbai / Hyderabad

Roles & Responsibilities:

'1. Create conversation flows on the bot-platform using low code platform
2. Pulling/Pushing data from provided APIs and integration with the flow
3. Checking robustness of the conversational flow on the bot-platform
4. Review the code and integration Specs
5. SME for Channel Specific integrations

Secondary Responsibilities :

'Training bot to make it robust

Key Success Metrics:

'Containments/outcome of the bot
Company Name: IDFC FIRST Bank Limited

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