Senior Solutions Architect

Crossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, Totogi. Have you got what it takes?

Communication Service Providers are subject to the dependency, costly change requests, and planned obsolescence of old-school telco software. How can CSPs offer innovative solutions and superb service to meet the needs of their subscribers if they are forced to move at the sluggish pace of the current telco giants?

Totogi is a software company redefining the rules of the telecommunications industry by lifting it into the public cloud. We empower CSPs through 100% cloud-native, API-driven solutions that facilitate the integration with legacy systems, implement new features and services in minutes instead of months, and deliver a BSS that generates 10x performance at a tenth of the cost.

This role is for experienced telecom sales engineers who love introducing customers to innovative solutions. You’ll conduct customer interviews to elicit their core technical requirements, generate insights into how they will implement our solutions, and then map integrations to our product. Rather than simply feeding customer wishlists to the Professional Services team, you will deeply understand customer needs and identify which solutions are optimal for them.

If you’re ready to work at the frontier of telecom technologies and provide customers with the most flexible solutions, apply today!

What you will be doing
• Conducting customer demos, illustrating the interface and capabilities of Totogi’s solutions
• Interviewing customer SMEs to identify pain points, technical requirements, and proof points
• Developing Solution Scopes for the Professional Services team, mapping the customer’s requirements to Totogi’s product solutions

What you won’t be doing
• Selling products to customers
• Writing generic Solution Scopes that don’t take into account each customer’s specific requirements
• Training sales teams or completing administrative tasks

Senior Sales Engineer key responsibilities

Generate new business through individualized solution scopes showing how Totogi products meet customer requirements

Basic Requirements
• 8+ years experience in a sales engineering role
• Extensive technical knowledge of the telecom industry (5G & diameter protocols, charger adjacent systems, links between signaling traffic and usage billing, etc.)
• Strong customer interaction and communication skills
• Ability to write code that interacts with GraphQL APIs

About Totogi

Totogi is focused on building telco software for the public cloud and is completely redefining how carriers engage with their subscribers to drive customer love! We are a product-driven telco software company made up of some of the best minds from the telecoms industry and the brightest engineering talent across the globe. Change the game with us