SENIOR SOFTWARE ENGINEER/Wholesale IT - (U-724)

Job description The health and safety of our employees and candidates is very important to us

Due to the current situation related to the Novel Coronavirus (-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group

As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey

If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential

Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories

We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions

We are currently seeking an experienced professional to join our team in the role of a SENIOR SOFTWARE ENGINEER

In this role, you will: The RTB SME role holder is expected to own and manage end to end activities within the overall Data Analytics platform

The role holder is expected to carry out the below (not an exhaustive list): Own and manage Incidents, Problem records and Change management, per HSBC ITIL standards

Managing major issues (P1 in nature) and took them to closure

Handling and improving Batch monitoring, issue resolution and Service requests

Manage the implementation of the Disaster Recovery and role-swap of various Production systems

Managing production releases and deployment

Monitor and report on all aspects of Production processing (Incidents, Problems, Service Level indicators etc.), using automated dashboards

Work closely with the Engineering / product team to ensure automation of the Production processes

Promote Site Reliability Engineering culture

Communicate effectively with various Business & IT teams

Collaborate effectively with global members to achieve desired outcomes

Work during India office hours (9 AM to 6 PM), but provide 24*7 on-call support out of office hours on rotation / need basis

Ensure adherence to different SLAs

Understand monitoring tools and evolve the tooling to improve the Operations teams’ ability to proactively deal with production issues

Should comply with audit, data protection & IT Security procedures to ensure integrity of system

Should be open to learn new technologies based on project requirements

Requirements To be successful in this role, you should meet the following requirements: Knowledge of IBM Websphere Application Server, IBM’s Infosphere Information Server and IBM’s Master Data Management platform, Websphere MQ

Experience with Big Data (Hadoop) principles is preferred

Good to have knowledge of GCP

Bachelors of Engineering preferred Knowledge and understanding of Banking domain and IT Infrastructure is preferred Sound knowledge of PL/SQL, Oracle, Unix, shell scripting, Scheduling tools like Control-M, monitoring tools like App Dynamics/Splunk

Proven experience of working in RTB / Production support teams

Hands-on experience and sound understanding of HSBC and ITIL, processes and standards

Good communication skills and be a team player of global team

Ability to prioritise and work independently within a diverse team environment

Open to work in shifts / non-regular hours as required

Knowledge on technologies running Java based applications in LINUX/UNIX environment

5-7 years of overall IT application support experience with Java, PLSQL, MQ, Big Data, Qlik View, BI Tools (Qlik and Power BI), Hadoop etc