Senior Software Engineer- DevOps/SRE

Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats. Powered by threat intelligence, AI and machine learning from SophosLabs and SophosAI, Sophos delivers a broad portfolio of advanced products and services to secure users, networks and endpoints against ransomware, malware, exploits, phishing and the wide range of other cyberattacks. Sophos provides a single integrated cloud-based management console, Sophos Central – the centerpiece of an adaptive cybersecurity ecosystem that features a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity vendors. Sophos sells its products and services through reseller partners and managed service providers (MSPs) worldwide. Sophos has major hubs around the globe. More information is available at www.sophos.com

Job Summary

The fast growing NSG SRE-DevOps team is responsible for supporting our NSG Product teams to deliver the infrastructure required to provide public-facing infrastructure and Cloud services to both internal and external customers. This includes architecting, designing and building new infrastructure and applications, as well as acting in a level 3 and 4 support capacity for our SRE-DevOps function.

As an SRE-DevOps Engineer you will use your development and operational experience of cloud-native applications & infrastructure, skills in AWS, python development, and systems administration. Your extensive skills and experience will be put to good use in continually modernizing, scaling, and hardening an infrastructure that keeps pace with a fast-moving industry.

What You Will Do
• Work with engineering functions to develop and deliver innovative solutions to problems found in production
• Works with your colleagues and other engineering teams to identify areas of opportunity and propose improvements to internal and/or production infrastructure
• Use your Cloud Services, DevOps/SRE experience to prevent incidents from ever happening
• Run our infrastructure with automation such as Terraform, Github CI/CD, and Kubernetes etc
• Build highly effective observability and monitoring solutions that alert on symptoms rather than on outages. Deliver strong metrics, alerting and tracing
• Document every action so findings turn into repeatable actions (runbooks) and then into automation (terraform)
• Identify operational processes suitable for automation and drive the implementation of solutions
• Carry personal responsibility for high quality changes to a live production infrastructure
• Create estimates and work plans then deliver according to those plans in an agile manner
• Be part of an on-call rotation; Occasionally participate during, or outside of, working hours in incident resolution as a subject matter expert
• Occasionally carry out changes outside of normal working hours

What You Will Bring
• Minimum 3 years of working experience on AWS
• Minimum 5 years of experience in SRE/DevOps and Infrastructure Operations
• Demonstrable experience of delivering modern DevOps practices for the full development lifecycle
• Development experience of Kubernetes and Helm
• Solid knowledge of underlying protocols and infrastructures, including DNS, PKI, CDNs, HTTP, Networks
• Experience of building secure, cloud-native applications on AWS, using AWS managed services
• Ability to design, implement and operate production class, reliable CI/CD pipelines
• Development experience of Infrastructure as Code (Terraform, CDK, CloudFormation)
• Python development, including serverless environments

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What's Great About Sophos?
• Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
• Employee-led diversity and inclusion networks that build community and provide education and advocacy
• Annual charity and fundraising initiatives and volunteer days for employees to support local communities
• Global employee sustainability initiatives to reduce our environmental footprint
• Global fitness and trivia competitions to keep our bodies and minds sharp
• Global wellbeing days for employees to relax and recharge
• Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants that can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos’ data protection practices, please contact dataprotection@sophos.com