Senior ServiceNow Associate

JR0106699

Senior ServiceNow Associate – Pune, India.

Are you excited by the opportunity of using your extensive knowledge of real-time data processing pipelines to solve complex business problems in Fintech domain? Does working for the world leader in money transfer sound exciting? Join Western Union as a Senior ServiceNow Associate.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better is enabled by trust and respect

You will be accountable for working with business and technology stakeholders and product teams in order to build solutions & processes, continual service improvement, and new capabilities on the ServiceNow platform. To perform this role, you should have a bachelor’s degree in a related field with at least 4-6 years in ServiceNow Implementation experience and developing ServiceNow APIs, ServiceNow Workflows, Flow Designer, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules. You must also be able to partner effectively with a wide range of teams, including business leaders, delivery teams and external partners, to drive business success as well as with IT leadership and other key stakeholders to define opportunities and to identify &prioritize enhancements based on predefined criteria (return on investment, productivity, and compliance).

You should have strong understanding of ITIL processes and provide subject matter expertise for ITSM, CMDB, Vulnerability Management, Asset Management (Software/ Hardware) modules. You should have strong experience in Integrations with 3rd party tools using (web services, SOAP, email, MID Server, etc.) and experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, performs integrations and process automation using Service Now Orchestration. ServiceNow Certified System Administrator and Application Developer will be an added advantage, any Certified Implementation Specialist certification would be a real plus.

Join us, and let’s connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws