Senior Salesforce Administrator
Published date: 2024/01/10
- Location: Chennai, Tamil Nadu, India
Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. The company’s mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.
We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.
For more information about Anthology and our career opportunities, please visit www.anthology.com.
Our Enterprise Applications Services is focused on the administration and support of all corporate business applications at Anthology. As a member of the CRM Operations team within Enterprise Applications Services, the Senior Salesforce Administrator will be responsible for providing support and configuration of Sales Automation applications, including Salesforce Sales Cloud, CPQ and Commerce Cloud, for all Anthology lines of business.
The Senior Salesforce Administrator, CPQ and Commerce Cloud, will play an integral role in the success of the group by working on a variety of support requests ranging from simple fixes and configuration work to complex troubleshooting, including integrations and workflow.
Primary responsibilities will include:
Interfacing daily with the Sales, Marketing, Business Operations and Sales Automation teams in support of Salesforce Sales Cloud, CPQ, and Commerce Cloud
Designing, building, and implementing system configuration enhancements
Coordinating with developers on code-related enhancements, including requirements gathering, testing, and deployment
Proactively informing users of best practices to enhance productivity, improve efficiency, and increase general knowledge of Sales Automation applications
Driving and increasing user adoption and ensuring satisfaction, including delivering training and support to users
Performing data integrity and manipulation tasks such as merging duplicate records and correcting data records
Staying current with periodic Salesforce.com releases and leveraging the updates to provide optimized solutions for the business while maintaining cost effectiveness, system stability, and reliability
We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.
For more information about Anthology and our career opportunities, please visit www.anthology.com.
Our Enterprise Applications Services is focused on the administration and support of all corporate business applications at Anthology. As a member of the CRM Operations team within Enterprise Applications Services, the Senior Salesforce Administrator will be responsible for providing support and configuration of Sales Automation applications, including Salesforce Sales Cloud, CPQ and Commerce Cloud, for all Anthology lines of business.
The Senior Salesforce Administrator, CPQ and Commerce Cloud, will play an integral role in the success of the group by working on a variety of support requests ranging from simple fixes and configuration work to complex troubleshooting, including integrations and workflow.
Primary responsibilities will include:
Interfacing daily with the Sales, Marketing, Business Operations and Sales Automation teams in support of Salesforce Sales Cloud, CPQ, and Commerce Cloud
Designing, building, and implementing system configuration enhancements
Coordinating with developers on code-related enhancements, including requirements gathering, testing, and deployment
Proactively informing users of best practices to enhance productivity, improve efficiency, and increase general knowledge of Sales Automation applications
Driving and increasing user adoption and ensuring satisfaction, including delivering training and support to users
Performing data integrity and manipulation tasks such as merging duplicate records and correcting data records
Staying current with periodic Salesforce.com releases and leveraging the updates to provide optimized solutions for the business while maintaining cost effectiveness, system stability, and reliability
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