Senior Manager, SCM - ER Client Services

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Senior Manager, SCM - ER Client Services

Standard Chartered Bank
Bengaluru, Karnataka
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15 hours ago
Full–time
Role Responsibilities

Job Role

The SCM ER (Engagement Request) Client Services role will be accountable for
• supporting stakeholders in the identification of accurate sourcing risk
• ensuring stakeholders are directed to the most appropriate process for their sourcing needs
• enabling the appropriate engagement of SCM

The ER Client Services role will also work closely with the Global Process Lead for Third Party Risk Management to ensure that the appropriate processes are adhered to and any efficiencies or process improvements can be reviewed and where appropriate implemented.

Stakeholder Management
• Liaise with stakeholders to determine sourcing requirements and risk profile for the engagement.
• Liaise with appropriate Risk Groups and Risk Governance teams to ensure accuracy of risk identification.
• Liaise with SCM leads to identify existing arrangements for utilisation.

Risk Identification
• Understands the Banks sourcing categories and associated risks across all Risk Groups and Risk Governance teams to enable accurate risk identification.
• Understands the Banks risk framework and is able to operate in a compliance driven environment.
• Is able to understand and mandate, where appropriate, Third Party Risk Management Policy and Standards and other relevant Bank policies.
• Conducts Inherent Risk Validation and Risk Assessment in Ariba Risk to determine engagement risks to be managed.

Strategy

Customer service measurables.

Business
• Lead stakeholders to achieve the outcomes set out in the Bank’s Conduct Principles.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Processes

Effective presentation and communication skills.

People and Talent

Good interpersonal skills, should be able to work individually and in team.

Risk Management
• Problem solving ability
• Knowledge of TPRM

Regulatory and Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.

This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Lead to achieve the outcomes set out in the Bank’s Conduct Principles : Fair Outcomes for Clients; Effective Financial Markets;

Financial Crime Compliance; The Right Environment .
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.

Key Stakeholders

Liquidity Change Team, Liquidity Engineering Team, Zeus (Group Function) Team, Enterprise Technology

Our Ideal Candidate
• UG / PG with 7 - 12 years experience in TPRM / SCM
• Proficient in Unix and Windows systems and fluency in automate script using Terraform
• Functional experience in Banking domain
• Experience in analytical, design, programming, troubleshooting and problem-solving abilities
• Knowledge in Data Centre infrastructure security, network, access control management
• Should have hands-on experience in implementing DevOps tools and techniques, Implemented CD (Continuous Development) and CI (Continuous Integration) using automation tools like GIT, Bitbucket / Stash, Jenkins, Ansible, Terraform
• Extensive experience in the overall design and implementation of a scalable and highly available architecture through automation and DevOps tools.
• Advanced understanding of multi-tier application architecture, development and deployment.
• Experience in Banking Solutions, architecture-based business applications.
• Exposure to application migration projects on-prem to Cloud environments.

Role Specific Technical Competencies

OS Platforms

Linux, Windows

SDLC

Agile, Waterfall Methodologies

Hardware

HP Servers, Dell, AIX

Virtualization

VMware

Monitoring Tools

Nagios, Netcool, Splunk

Network Protocols

SMTP, SNMP, ICMP, TCP / IP, FTP, TELNET, NIS, LDAP, UDP

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other.

We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.

You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to , together with our brand promise, to be are achieved by how we each live our . When you work with us, you'll see how we value difference and advocate inclusion. Together we :
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental / maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential