Senior Manager - LDT-BFS022568

Published date: 2026/11/07
  • Location: Jaipur, Rajasthan, India
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

We are Genpact. Transformation happens here. Come, be a part of our exciting journey!

Are you the one we are looking for?

Inviting applications for the role of Senior Manager - Black Belt

A Black Belt in Genpact is responsible for delivering tangible benefits and reducing costs by improving business processes, solving problems, and inspiring change within the organization. Black Belts ensure alignment of Quality initiatives with the company’s strategic initiatives and help implement a culture of continuous improvement through "leading by example" and facilitating the delivery of business impact/results.

Responsibilities
• Providing Team Leadership in the application of Lean & Six Sigma tools and Process Excellence methodology;
• Work closely with Operation and Functional Teams to identify process monetizable opportunities, process bottlenecks to drive stabilization, conduct root cause analysis and implement process improvements across the business or organization;
• Initiating and leading projects that improve end-to-end processes; Setting, validating and auditing measurement systems to deliver business impact;
• Building Process Excellence culture in the team; Driving productivity and process improvement projects aligned with business initiatives;
• Supporting Transition teams in volume analysis, metric base lining and target setting for new processes;
• Driving Standardization and Global Best Practices within the organization;
• Conducting Quality Awareness Trainings within the organization;
• Coaching & Mentoring Green Belts and Project teams to fulfill certification requirements, quality, and process improvement objectives;
• Conceptualizing and completing Black Belt [BB] projects aimed at driving End-to-End business impact to processes;
• Fulfilling the requirements and Achieve BB Certification within 18-24 months;
• Drive project management to deliver Digital deployments

Qualifications we seek in you!

Minimum Qualifications
• Experience in Process Improvement Methodologies [Lean, Six Sigma and/or Processes Re-engineering, others] – Application & Execution;
• Green Belt certification; Analytics Skills
• Black Belt/ Lean/ any other Quality Certification would be a plus;
• Excellent Communication

Preferred Qualifications
• Self-motivated with ability to work both independently and as part of a team;
• Organized person with attention to details, able to work simultaneously on different tasks;
• Excellent analytical skills;
• Ability to handle clients on a one-on-one basis, via e-mails and calls;
• Excellent communication skills at all levels of Genpact and customer organizations;
• Excellent interpersonal, facilitation and presentation skills;
• Incredibly good problem-solving abilities and innovative approach upon;
• Particularly good change management abilities;
• Energetic personality with a positive, enthusiastic attitude;
• Ability to work and act independently.
• Coaching skills – the individual should be able to be coaching and organizing less experienced or new team members

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job

Senior Manager

Primary Location

India-Jaipur

Education Level

Bachelor's / Graduation / Equivalent

Job Posting

Sep 27, 2022, 6:32:05 PM

Unposting Date

Ongoing

Master Skills List

Domain

Job Category

Full Time
Company Name: Genpact

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