Senior Manager Human Resource Business Partner

Our client is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. They combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world and 39;s largest network of Advanced Technology and Intelligent Operations centres. With 514,000 people serving clients in more than 120 countries, they bring continuous innovation to help businesses improve their performance and create lasting value across enterprises.

The Role

Senior Manager HR service delivery and ensure alignment with business and HR strategic objectives. Act as the primary connection between HR and local employees across all DTEs and serve as a local liaison to HR functions and service organizations.

Your Responsibilities Will Include
• Lead the team of People Advisors and Client Account HR Leads as required
• Ensure career planning and development for employees
• Design and implement local employee engagement and recognition programs for the DTE in line with the entity strategy
• Deliver employee Orientation and Integration
• Execute key HR processes within Field HR, i.e., performance management, exit
• management, grievance management and career move through internal role posting
• Coordinate, deliver, prioritize and manage escalation of all activities executed by the Location HR and People Advisor teams
• Ensure optimal deployment of Field HR talent across all Diamond/Global/Foundation
• clients and that the HR teams aligned with these clients are delivering services effectively
• Work with the GU CoE Interlock process owners to improve the end-to-end HR delivery processes

Ideal Profile

Skills Required
• Establish yourself as an expert or key contributor
• Increase client/customer or user satisfaction
• Propose improvements to work products, services or processes
• Comply with standards, procedures and policies
• Coordinate/implement a key initiative, process or change
• Meet deliverable requirements/service level measures/specific targets
• Reduce/Manage risks to tasks, activities or projects
• Effectively coach/counsel others and provide feedback to improve performance
• Maximize individual/team productivity to build or maintain a high-quality team
• Promote teamwork and a positive work environment

Qualifications And Experience
• 14+ years of professional experience
• Post Graduate Preferred

What's on Offer?
• Leadership Role
• A role that offers a breadth of learning opportunities
• Join a market leader within IT Services