Senior IT Support Engineer [T500 - 5376]

This is a senior technical development/support role in the Trade Working Capital team, focused on Trade Finance systems. There will be ongoing interaction with business people, both users of the system and product owners. The role holder will be exposed to banking/trade products, financial messaging, core banking functionality particular with Trade Finance.

The role of Senior Analyst Engineering will provide critical thinking and a high degree of technical innovation and attention to detail while being recognised as a trusted advisor to the team and stakeholders. The characteristics include being versatile, displaying leadership qualities and enthusiasm to take on new problems across the full SDLC, ultimately assisting in moving technology forward.

Responsibilities:
• Develop, test, deploy, maintain and improve software
• Develop flowcharts, layouts and documentation to identify requirements & solutions
• Write well designed & high quality testable code
• Produce specifications and determine operational feasibility
• Integrate software components into fully functional platform
• Apply pro actively & perform hands on design and implementation of best practice CI/CD
• Coaching & mentoring of other Service Team members
• Develop/contribute to software verification plans and quality assurance procedures
• Document and maintain software functionality
• Troubleshoot, debug and upgrade existing systems
• Deploy programs and evaluate customer feedback
• Comply with project plans, industry standards and regulatory requirements
• Ensure software is updated with latest features
• Define, implement and maintain configuration of systems

Requirements:
• Good Knowledge of production support in business applications
• Problem Solving Skills
• Exposure of working on Unix
• Exposure to AWS environment
• Tomcat web server environment
• 24*7 shift
• Ready to take production calls