Senior IT Executive

Published date: 2024/01/10
  • Location: Jaipur, Rajasthan, India
Job Details
11 days ago

Full Job Description
Experience: 1-2 years

Location: Jaipur

Responsibilities:

Candidate has to Work on virtualization technologies like Hyper-V

Candidate will be responsible for troubleshooting of tickets, monitoring the server infrastructure and handling escalated tickets of low to medium complexity

Ensure adherence to customer SLAs across all levels

Collaborate with fellow system administrators and support team members.

Installing & configuring server application software.

Creating & maintaining user accounts.

Requirements:

Min Education Qualification: B Tech

Skill Needed

2 Years of experience in server management and setup

Must have thorough knowledge of Linux Server Environment & Windows Server Environment Experience into web hosting industry pre-Deliverables will include ticket ownership, response, resolution and update and handle escalated tickets from various levels
Company Name: QDegrees Services

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