Senior Head - Rural - COE(JR00106928)
Published date: 2024/01/10
- Location: Pune, Maharashtra, India
Job Reference
• JR00106928
Job Summary
• Senior Head - Rural - COE
Job Purpose
Lead planning and execution of capabilities through data analytics, IT functional support, process improvements/ technological enhancements of systems across B2C & B2B business verticals to support business growth and achievement of set objectives; Ensure employees are aligned to the company goals, culture and possess required skills; Drive initiatives for enhancing customer engagement. Role has two primary dimensions. One is to envisage, plan and implement capability development through process and technology reinvent for B2C & B2B business.
Job Duties & Key Responsibilities
• Duties and Responsibilities - 1. Process and efficiency improvements Gather requirements and feedback from business stakeholders such as call center sales teams and other impacted teams Evaluate current process and changes/ improvements needed assess impact and prioritize from overall annual timeline perspective; Monitor...
• JR00106928
Job Summary
• Senior Head - Rural - COE
Job Purpose
Lead planning and execution of capabilities through data analytics, IT functional support, process improvements/ technological enhancements of systems across B2C & B2B business verticals to support business growth and achievement of set objectives; Ensure employees are aligned to the company goals, culture and possess required skills; Drive initiatives for enhancing customer engagement. Role has two primary dimensions. One is to envisage, plan and implement capability development through process and technology reinvent for B2C & B2B business.
Job Duties & Key Responsibilities
• Duties and Responsibilities - 1. Process and efficiency improvements Gather requirements and feedback from business stakeholders such as call center sales teams and other impacted teams Evaluate current process and changes/ improvements needed assess impact and prioritize from overall annual timeline perspective; Monitor...
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