Senior Engineer
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Job Description
Required Skill
Process - IT Service Management|Service Desk
Behavioral - Aptitude|Tasks Related Skills
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Details
1. Hardware & Software Management a. Supports & maintains computer systems & peripherals to ensure optimal workstation performance. Collection of errors, from DT Servers, printers, etc. b. Configuration of Extended devices like dual screens and replace toner cartridges c. Utilize OEMs & run self-tests as prescribed d. Disk management, Disk Encryption, Wireless configuration e. Installation of Client OS, configuration of Servers OS, check utilization & availability 2.
Endpoint Security:
Anti-Virus Management, Check the status of updates as per SOP
3 Client Applications:
Installation & Configuration of Client applications as per SOP & basic trouble shooting using remote capture tools
Technical Skills:
a. Network Components, Devices (F) b. System Administration (A) c. MS Exchange Server (F) d. Storage & Backup Administration (A) e. Endpoint Security (A)
Behavioral Skills:
a. Email Communication, Presentation, Public Speaking(A) b. Interpersonal Skills (A) c. Customer Service Orientation, Business Appreciation (A
Required Skill
Process - IT Service Management|Service Desk
Behavioral - Aptitude|Tasks Related Skills
-
-
-
-
-
Details
1. Hardware & Software Management a. Supports & maintains computer systems & peripherals to ensure optimal workstation performance. Collection of errors, from DT Servers, printers, etc. b. Configuration of Extended devices like dual screens and replace toner cartridges c. Utilize OEMs & run self-tests as prescribed d. Disk management, Disk Encryption, Wireless configuration e. Installation of Client OS, configuration of Servers OS, check utilization & availability 2.
Endpoint Security:
Anti-Virus Management, Check the status of updates as per SOP
3 Client Applications:
Installation & Configuration of Client applications as per SOP & basic trouble shooting using remote capture tools
Technical Skills:
a. Network Components, Devices (F) b. System Administration (A) c. MS Exchange Server (F) d. Storage & Backup Administration (A) e. Endpoint Security (A)
Behavioral Skills:
a. Email Communication, Presentation, Public Speaking(A) b. Interpersonal Skills (A) c. Customer Service Orientation, Business Appreciation (A
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